Terms and Conditions

  1. What these terms cover. These are the terms and conditions that apply when registering, purchasing a ticket, or attending QCon Plus or its co-located events. Please read these terms carefully before registering with us.
  1. Who we are. QCon Plus is trademarked and a wholly-owned brand of C4Media Inc., located in Toronto, Canada at #705-2267 Lake Shore Blvd W, Toronto, ON, Canada, M8V 3X2. In these terms, any reference to “QCon Plus”, "we" or "us" or “the Event” also includes and will be read as reference to C4Media Inc. and its subsidiaries. As such, all these terms also apply to and indemnify C4Media Inc., and all its subsidiaries and affiliates.
  1. Registration. Our acceptance of a registration will take place when we send you an email to confirm your registration to the Event has been successful, at which point a contract will be formed between us and you.
  1. Cancellation & refunds. You can cancel your purchase up to 7 days before the event date by emailing info@qconferences.com. Thereafter, we do not offer refunds. At our discretion, refunds may be subject to an administrative fee. Refunds are limited to the amount of the ticket price. In no event shall C4Media, Inc. be held liable for any damages or expenses incurred related to the Event beyond the amount of the original ticket price paid. Please note that all transfer-tickets (tickets that were transferred from another C4Media event to QCon Plus) are considered final purchases and cannot be canceled or transferred again (to another event or another person).
  1. Real identity. Participants must use their real identity on all the event platforms and tools.
  1. Access credentials sharing is NOT permitted. It is prohibited for attendees to share access credentials. Event participants violating this policy may be sanctioned, expelled from the Event without a refund and/or barred from attending future events at the discretion of the event organizers (sponsors are exempt from this policy).
  1. Pre-Paid Access Only. Only participants who have paid for the Event in full will be admitted and receive access credentials.
  1. Event Cancellations & Changes. We reserve the right to cancel or postpone the Event in its entirety or in parts at our sole discretion. If we cancel or postpone the Event, we will use reasonable efforts to reschedule it within six (6) months from its original start date. Registration fees paid by registrants for a cancelled or postponed Event shall be applicable to the rescheduled Event and be considered paid in full for the equivalent ticket. In the event that we are not able to reschedule the cancelled Event, registrants will be offered a refund. Event dates and times are subject to change. C4Media, Inc. reserves the right to change any and all speakers or instructors without notice.
  1. Technical Issues. It is the registrant's responsibility to have a system compatible with the platforms the conference is using. We do not have any responsibility for technical issues that the registrant may encounter. In the case of significant downtime of any of the platforms we are using to host the Event, we reserve the right to cancel or postpone in accordance to paragraph 8. of these terms and conditions.
  1. Payment Information. Only participants who have paid for the Event in full will be admitted (see “Para. 7. Pre-Paid Access Only” section of this document). The registration fees may be subject to taxes which will be noted and displayed during the purchase process. QCon Plus complies with all local tax filings and regulations. It is the registrant’s responsibility to comply with their own respective tax laws. We accept PayPal, and major credit cards. You may pay online or contact us to request pay-by-phone. A payment charged to your credit card or PayPal account is processed directly by us in the USD amount stated on the event website. If your card is not denominated in USD currency, your bank will process the charge at their foreign currency exchange rate. Additionally, the event charge is generated from Canada (see the “Who we are” section of this document), which means that customers outside Canada might incur a foreign transaction fee from their issuing bank. C4Media does not control nor collect these fees, therefore we are not responsible for any discrepancies resulting form charges including bank exchange rates, bank card exchange rates, foreign bank transaction fees, or internet posted exchange rates. Checks & Money Orders are not currently accepted as a form of payment.
  1. Code of Conduct. We expect all participants to follow our Code of Conduct to ensure that all Event participants can enjoy a safe and productive environment. Please read our code of conduct at https://plus.qconferences.com/code-conduct.
  1. Photos, Screenshots & Recording. If you like, you may take still photos or screenshots of the slides or speaker-presented content during QCon Plus and share them on social media. However, it is not permitted to share any photos or screenshots including other participants' data or personal information (name, photo, webcam...) without their explicit consent. Any recording of the sessions is prohibited - regardless of whether the recording or video is shared online, offline, live or archived. Event participants violating this policy may be sanctioned or expelled from the event without a refund at the discretion of the event organizers. If you take still photos or screenshots and post them on social media, please adhere to the following guidelines: (i) do not post material that violates or infringes another’s rights, including but not limited to privacy, publicity, or intellectual property rights, or that constitutes infringement; (ii) do not post material that is inappropriate, indecent, obscene, hateful, tortuous, defamatory, slanderous, derogatory, or libelous; and (iii) do not post material that is unlawful, in violation of, or contrary to the laws or regulations in any state. At no point shall C4Media be held liable for any perceived damages as a result of Event attendees violating this policy.
  1. Video Access. C4Media, Inc. may offer attendees access to videos of presentations after the Event. These videos are meant for personal viewing by Event attendees only and downloading of the videos is not permitted. Videos may only be shared with a 3rd-party using the "share with a friend" feature that the video page offers. C4Media, Inc.reserves the right to block any user's account who does not adhere to these rules.
  1. Attendee’s Own Opinion. C4Media does not endorse any opinions, statements or presentations made by speakers, sponsors, attendees, guests or other participants of the conference. Any such statements shall be interpreted solely as the opinion of the individual and not the opinion of C4Media. At no point shall C4Media be held liable for any perceived damages as a result of a statement (verbal or written) made during an event. Furthermore, C4Media, Inc. and its affiliates, agents and their respective personnel will be indemnified from any claims, damages, liabilities or losses arising from statements or expressions of opinion made by any participant during the Event.
    However, if statements made by an attendee (including speakers, sponsors or attendees of any kind) violate our Code of Conduct, we request that our staff be immediately notified so that this can be addressed and necessary steps can be taken per our policy.
  1. Copyrights & Trademarks. Product and brand names remain the registered trademarks of the respective companies. QCon Plus is a private event of C4Media., and C4Media holds all trademarks and copyrights for the content of the conference. No use of the QCon Plus or C4Media trademarks is permitted without our prior written approval.
  1. Privacy. Our privacy notice tells you what to expect when registering for QCon Plus and its co-located events and how we collect, use and share personal information. It explains how we use your personal data and your rights in relation to that data. The privacy notice covers various brands, operated by C4 Media, Inc. Read the full privacy notice at https://qconferences.com/privacy-notice
  1. Governing Law. These terms are governed by the laws of Ontario, Canada.
  1. Arbitration. Any dispute, controversy or claim arising out of or relating to these terms, including any question regarding its existence, interpretation, validity, breach or termination or the business relationship created by it shall be referred to and finally resolved by arbitration before the International Centre for Dispute Resolution (“ICDR”) or the International Chamber of Commerce (“ICC”). That arbitration and all pre-arbitration matters shall be in the English language and, shall be governed by Canadian law, and carried out pursuant to the ICDR Canadian Dispute Resolution Rules and Procedures or the ICC Rules of Arbitration, as appropriate. The place of the arbitration shall be Toronto, Canada. 
  1. Policy Modifications. We reserve the right to change these Terms at any time. Every time you wish to use our site or register with us, please check these terms to ensure you understand the terms that apply at that time.
  1. Contact Us. If you have questions about the QCon Plus Terms of Participation and/or would like to contact us, please email us at info@qconferences.com

Effective September 2020.