Nora Jones

(She / her / hers)

Founder and CEO @jeli_io

Nora is the founder and CEO of Jeli. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. In November 2017 she keynoted at AWS re:Invent to share her experiences helping organizations large and small reach crucial availability with an audience of ~40,000 people, helping kick off the Chaos Engineering movement we see today. She created and founded the www.learningfromincidents.io movement to develop and open-source cross-organization learnings and analysis from reliability incidents across various organizations, and the business impacts of doing so.

Find Nora Jones at:

Session

Incident Analysis: Your Organization's Secret Weapon

Learn how you can move faster and focus on the things that matter by using incident analysis as your secret weapon. Operating at speed and at scale tests the capabilities of even the most experienced engineering teams. In this software world, it is inevitable that things will break. When they do, what do you do? Pick up the pieces and carry on? What if that’s not enough? Learning from incidents has taught us that broken things can lead to powerful opportunities, but only when we’re looking at them through the right lens.

Successful organizations don’t just react to incidents—they use them to learn how to be proactive. To build a stronger system, safeguarded from making the same mistakes again. Extensive research has mapped out Incident Analysis as a strategy to help teams learn, adapt, and prioritize by focusing on what matters. More focused efforts help us move faster. And farther. Which is why incident analysis could be your organization’s secret weapon. It could change the game, and keep you on top of yours. So, are you ready to turn your “failures” into success? Come listen to this talk.

Date

Thursday May 27 / 09:10AM EDT (40 minutes)

Track

Architecting for Resilience

Topics

ResilienceChaos EngineeringIncident ManagementTesting

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PANEL DISCUSSION

Architecting for Resilience Panel

Join us for the Architecting for Resilience Panel to widen your horizons on what architecting for resiliency means, hear ready-to-use examples from our panelists, and gain new ideas you can employ in your own context.

Date

Thursday May 27 / 12:10PM EDT (40 minutes)

Track

Architecting for Resilience

Topics

Resilience

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Session

Incidents, PRRs, and Psychological Safety

A Production Readiness Review is a process that identifies the reliability needs of a service based on its specific details. Few organizations have the benefit of starting with a robust PRR process. In most instances, the PRR process came about because of a production incident. The fact is there isn’t a one size fits all PRR process. What your PRR process looks like is a function of many things, including where your organization is, and it's business goals. In this talk, Nora discusses the context around PRRs and then provides tangible takeaways on how you can improve your production reliability. Spoiler alert: PRRs at other companies are great examples of how they measure production readiness, but you can’t drop their process into your organization without context.

Date

Wednesday Nov 10 / 01:10PM EST (40 minutes)

Track

Production Readiness

Topics

Production ReadinessChaos EngineeringDevopsSREInfrastructure

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