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Lessons Learned from Remote-first SRE

Legend has it that there is a Netlify office. Personally, I've never seen it. While I joined during the pandemic, we've been a remote-first company for years. On the other hand, many teams throughout our industry were thrust unexpectedly into remote work during the pandemic. For all kinds of reasons, many now hope to start heading back to the office. But instead of going back to business as usual, there is an opportunity to consider how we can do things differently. 

I'll be talking about how we've made remote working sustainable at Netlify. I'll discuss how the practices which make for effective remote working can improve hybrid and in-person incident management. In particular, I'll address the importance of documentation, asynchronous communication, and setting clear boundaries for yourself and your team. 


James McNeil

Site Reliability Engineer @Netlify

James is a lapsed strategy consultant who did a coding bootcamp on a whim and hasn't looked back. He is interested in equal measure by human factors in incident response and computer networking. He has plenty of time to think about both as a Site Reliability Engineer at Netlify. He works...

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Monday Nov 1 / 09:10AM PDT (40 minutes)


From Remote to Hybrid Teams: Return to Office?


Remote TeamsDistributed TeamsSRETeam CollaborationAgileCommunicationTools

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