You are viewing content from a past/completed QCon Plus - May 2021


Incident Analysis: Your Organization's Secret Weapon

Learn how you can move faster and focus on the things that matter by using incident analysis as your secret weapon. Operating at speed and at scale tests the capabilities of even the most experienced engineering teams. In this software world, it is inevitable that things will break. When they do, what do you do? Pick up the pieces and carry on? What if that’s not enough? Learning from incidents has taught us that broken things can lead to powerful opportunities, but only when we’re looking at them through the right lens.

Successful organizations don’t just react to incidents—they use them to learn how to be proactive. To build a stronger system, safeguarded from making the same mistakes again. Extensive research has mapped out Incident Analysis as a strategy to help teams learn, adapt, and prioritize by focusing on what matters. More focused efforts help us move faster. And farther. Which is why incident analysis could be your organization’s secret weapon. It could change the game, and keep you on top of yours. So, are you ready to turn your “failures” into success? Come listen to this talk.


Nora Jones

Founder and CEO @jeli_io

Nora is the founder and CEO of Jeli. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. In November 2017 she keynoted at AWS re:Invent to share her experiences helping...

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Thursday May 27 / 09:10AM EDT (40 minutes)


Architecting for Resilience


ResilienceChaos EngineeringIncident ManagementTesting

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