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Interactive Session

Operational Excellence Panel

Being on call for a production system can be stressful whether it is your first time or you have been carrying a pager for years. When that alert goes off, will you be prepared? Will your system reliability mechanisms behave as intended? If not, are you able to debug and understand what’s going on? This roundtable pulls together software engineers and site reliability engineers with experience operating complex systems in production.

Topics are likely to include designing for operability, mitigation techniques, testing strategies, and lessons learned. As an audience member, you will also have the chance to ask the panel questions.


SPEAKER

Carissa Blossom

Member of Production Engineering team for Eats & Delivery @Uber

Carissa Blossom is a member of the Production Engineering team for Eats & Delivery at Uber. She is also an Incident Commander for Ring0, Uber Engineering’s primary task force for critical outage mitigation. In her four years at Uber, she has served as Production Engineer for Eats, Software Networking Edge and Marketplace.

SPEAKER

Tammy Butow

Principal Site Reliability Engineer @Gremlin

Tammy Butow is a Principal SRE at Gremlin where she works on Chaos Engineering, the facilitation of controlled experiments to identify systemic weaknesses. Gremlin helps engineers build resilient systems using their control plane and API. Tammy previously led SRE teams at Dropbox responsible for Databases and Storage systems used by over 500 million customers. Prior to this Tammy worked at DigitalOcean and one of Australia's largest banks in Security Engineering, Product Engineering and Infrastructure Engineering.

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SPEAKER

Suudhan Rangarajan

Senior Software Engineer @Netflix

Suudhan Rangarajan works on the Playback API team at Netflix, responsible for ensuring that customers receive the best possible playback experience every time they click play. A few dozen playback microservices fill a key role in enabling Netflix to stream amazing content to 125M+ members on 1000+ devices. Prior to Netflix, Suudhan worked on the Audio/Video decoding pipeline in Adobe Flash and Adobe Primetime products helping many partners create a great video streaming client. Suudhan enjoys developing and running large scale distributed services, with a special focus on Netflix Playback API architecture and design. Suudhan has received a Masters in Computer Science from University of Texas at Austin.

Find Suudhan Rangarajan at:

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