You are viewing content from a past/completed QCon Plus - November 2020

Keynote

The SRE as a Diplomat

No two organizations implement the practices of Site Reliability Engineering in the same manner and that fact is seldom recognized when rolling out an SRE function for the first time. While there exists a through-line of best practices, those that take on the task of championing SRE within their organization know that, even as a mandate, the implementation is one that requires close collaboration between engineers, operators, and leadership. As Site Reliability Engineering finds itself at the cross-roads of the needs of these stakeholders, the job becomes akin to that of the diplomat who must carefully initiate and facilitate strategic agreements that drive all parties towards the safe creation and maintenance of scalable and reliable software systems.  

This talk explores the following ideas:  

  • The unintended consequences of certain service ownership and operational models.  
  • When SRE is seen as an "outside", unwanted influence, and how to build trust with those teams.  
  • The "Forward Deployed SRE" model as a bridge between individual teams and the operational excellence engineering leaders seek when adopting (and sometimes, mandating) SRE practices.  
  • What then, makes a great Site Reliability Engineer? We explore the technical but more importantly, the non-technical attributes that someone should have when taking on this critical role.

Speaker

Johnny Boursiquot

SRE @ Salesforce/Heroku

Johnny Boursiquot is a multi-disciplined software engineer with over two decades of experience and a love for teaching and community-building. He stays busy as a trainer, speaker, and diversity advocate within the Go programming language community where he also frequently serves as podcast host,...

Read more

Date

Tuesday Nov 10 / 12:00PM EST (55 minutes)

Add to Calendar

Add to calendar

Share

Tracks

Deep-dive with leading software practitioners from early adopter companies on the trends that matter in software development and technical leadership.

Architectures You've Always Wondered About

Modern Data Pipelines & Streams

Next Generation Microservices: Building Distributed Systems the Right Way

From Remote to Hybrid Teams: Return to Office?

Scaling Security, from Device to Cloud

Building High Performing Teams

The Cloud Operating Model

Chaos and Resilience: Architecting for Success

Modern JVM Innovations

Architecting a Modern Financial Institution

Crafting the Developer Experience

MLOps: Implementing ML Across the Enterprise

Event-Based Architectures: The Hard Parts

Performance/Mechanical Sympathy

Scaling Frontend

Less than

22

weeks until QCon Plus May 2022

Level-up on the emerging software trends and practices you need to know about.

Deep-dive with world-class software leaders at QCon Plus (Nov 1-12, 2021).

Save your spot for $499 before January 10th

Register